Trying to land a job? You always own the latest iPhone model? You have felt a brand loyalty to Apple when it comes to all of your electronics? You are the person your friends turn to whenever they can’t figure out “that setting” or the “new feature” on the update. Apple is looking for you, and they want to hire you!
AppleCare is hiring At Home Advisors to work remotely, helping customers fix technical issues with their products. As an At Home Advisor, you’d be responsible for answering customers’ questions — over the phone or via chat — about their products, services, and accessories, including both software and hardware.
Any US resident is eligible to apply, a few requirements they must meet are:
- Two years minimum troubleshooting experience
- A minimum typing speed of 40 wpm while talking to customers
- Availability to work during normal Apple operating hours (businesses may vary). Potential, weekend, holiday and training hours may be required
- Must have access to a quiet, home office away from distractions and outside noise.
- Reliable Internet access.
- Mac and Apple product experience preferred
Apple job positions include:
Sales – As part of a team focused on delivering great customer experiences, you’ll introduce people to the Apple products that help them do what they love in new ways. Or you might work with the local business community, connecting entrepreneurs and professionals with the tools they need to build success. Whether you work up front or backstage, every day you’ll have the chance to make a big difference — for your customers, your team, and yourself.
Support – When a customer becomes an owner, it’s the beginning of a relationship. And this team helps make sure that relationship thrives. You’ll make the most of your own passions to help customers bring their personal projects to life. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. If you have a talent for hands-on problem solving, you can address customers’ technical issues to reconnect them with the Apple experience they love.
Leadership – As an Apple leader, you’ll do more than manage employees. You’ll help build diverse, highly collaborative teams that deliver the amazing customer experiences people expect from Apple. You’ll lead through inspiration, using our culture of open, honest feedback to actively develop each team member’s talent and skills. You’ll also build relationships with the local community and its businesses, creating an atmosphere where all are welcome. If you’d like to learn every aspect of running a multimillion-dollar business, you can get a head start with our leadership development program.
All employees will receive 5-7 weeks training and both part-time and full-time employees will receive a benefits package full of perks. Including paid time away and product discounts! Yes, you read that right. All at home employees, full time or part time, receive coaching and mentoring on a regular basis to help them excel in the position.
Applications are being accepted now, so don’t miss out on your chance. You don’t want to miss this opportunity because it may be waiting just for you. Check out their website and FAQ sheet for more information and answers to basic job-related questions.